Buying Made Easy - We're all about Customer Service!
Whether visiting us in person or shopping from home, rest assured we'll take good care of you!
While it's true that we live in a fast paced, technology driven world these days, when it comes to buying something as personal as furniture, we believe there is no substitute for old-fashioned, prompt, personal customer service.
Our Customer Service PLEDGE to You, our Valued Customer
We will do our absolute best to respond to your initial email, phone call or text in 30 minutes or less (often times much less)
when received Mon-Sat 8 am - 8 pm
(Inquiries received outside of these hours will be promptly answered by 9 am the following day)
If your question(s) require us to do a bit of homework, we will tell you exactly when you can expect to hear back from us.
In short, we know that without you, TimberHomeFurnishings.com would not exist. We will do everything in our power to earn your business & make your furniture buying experience enjoyable!
Shop In Store: For our local customers, we invite you to stop & visit us at
Our Beautiful showroom at 3510 Concord Road, Aston, PA 19014.
We're at 5 Points in Aston between Fulginiti Insurance/Aston Auto Tags and The Village Green Shopping Center.
We're just 2.5 miles from the I-95/452 interchange, 5 miles from the PA/Delaware State Line
and about 14 miles from West Chester, PA, Philadelphia International Airport and The Mainline
and 5 miles from The Commodore Barry Bridge
Whether you are interested in an in-stock piece or ordering a custom piece, we make shopping fun!
Shop from Home - As Easy as 1 -2 -3
IN - STOCK ITEMS: We stock many of our most popular items which can either be picked up or delivered. Please just let us know the Name, SKU & Color of the piece you are interested in and we'll promptly let you know if it is in-stock or must be ordered.
ORDERING "Custom without the Custom Price Tag" Pieces - As easy as 1 - 2 -3 !
While our 2000 square foot shop is filled with many beautiful pieces you can either take with you or have delivered immediately, because of the literally hundreds of different pieces, colors & options you have to choose from, if you are ordering a custom piece, rest assured we will work closely with you, our Valued Customer, to get all the details just right!
1) Pick your furniture from any of our distinct
to see the many Beautiful pieces which can be customized just to your liking!
2) Choose your finish & options shown for your Collection
Once we're sure we have everything just right, we send you a Confirmation E-Mail showing all the specifications of your order. If all is correct, we'll ask you to reply to the Confirmation E-Mail.
Upon receipt of your confirmation,we will send you an invoice via SQUARE which is paid securely online via credit card.
Upon payment of invoice, we will promptly place your order with our craftsmen
(Depending on the pieces, your order will be ready for pick-up or delivery in 3-10 weeks)
Send us an e-mail give us a call or send us a text (484-832-5970) and be assured we will get right back to you!
Whether shopping In-Store or from Home - You can either pick up or we'll deliver